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Microsoft Office Outlook 2007 with Business Contact Manager
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Microsoft Office Outlook 2007 with Business Contact Manager

List Price: $149.95
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Description:

Microsoft Outlook w Business Contact Mgr 2007 Win32 English CD

Features:

Manage all your contact, prospect, and customer information in one place


Manage sales leads and opportunities more effectively


Easily manage marketing campaigns from concept to delivery


Forecast sales and analyze data using flexible reports; customize contact, prospect, and customer information


Share information easily and more securely with multi-user access


Product Details:
Product Length: 7.9 inches
Product Width: 5.4 inches
Product Height: 2.0 inches
Product Weight: 3.0 pounds
Package Length: 7.32 inches
Package Width: 5.43 inches
Package Height: 1.5 inches
Package Weight: 0.53 pounds
Average Customer Rating: based on 67 reviews
System Requirements:
Platform: Windows Vista / Windows XP / Windows XP Professional / Windows XP Home Edition
Media: CD-ROM
Item Quantity: 1
Customer Reviews:
Average Customer Review: 3.0
Write an online review and share your thoughts with other customers.


1 of 1 found the following review helpful:

2A Cloudy OutlookJul 03, 2010
Every five minutes, Outlook sends me a message: "Your IMAP server wants to alert you to the following: 2697 (1032). That mail is not currently available." A Microsoft tech named Vishnu responded to my request for help, spent a lot of time on the phone with me, rearranged the saved mail in Outlook and in my AOL account, did not resolve the problem, but now my mail is all scattered around, making it difficult to organize my contacts, which was my reason for buying Outlook in the first place. Microsoft, you are a big, ugly monopoly, and I should have listened to my friends who said to buy a Mac.

4Good Email ClientJun 22, 2010
The installation went flawlessly. I opted not to install Business Contact Manager.

The Outlook itself is quite complex and useful for managing your workflow in a busy environment. If you need a tool to just manage your personal email, there are, probably, less heavy tools.

In 2007 edition Microsoft added a ribbon on the title bar of the message viewer. This ribbon is a customizable bar with buttons. One change that I didn't like comparing to 2003 edition is that in order to edit a saved message instead of simply selecting "Edit" in a drop-down menu, one has to either find "Revise Contents" or add it as a button to the ribbon. The whole indivudla message window interface is brought in line with all Microsoft Office 2007 look, but the Outlook's main window still looks like 2003 with some changes in the menus.

I don't like the changes to the Search functions interface. Now to search a folder for a message with a keyword you have to navigate to Tools>Instant Search>Advanced Find -- right-clicking on a folder in the Mail Folders' pane won't is not possible any more since there is no option for searching in the Folder rclick pop-up menu.

One can go to Tools>Instant Search>Search Options and set "All Folders" in the "Instant Search Pane" area and hope that every time you start a search it would go through all folders. Nope! If you don't check "Search Subfolders" after pressing "Browse..." button in the Advanced Find, the search will NOT go into the subfolders. This means that either this feature doesn't work or the interface is confusing...

I definitely don't like the hard-shell plastic packaging: it take a lot of space, hard to see where it's sealed, and opening it was a challenge.

1disappointing productFeb 09, 2010
Given all the time and money that Microsoft had to develop this, it is an astonishingly bad product. It is not very intuitive and things that should be simple -- for example, creating a group of contacts to use for a mail merge -- are exceedingly difficult to accomplish. From what I've been able to gather, reading blogs and whatnot that deal with Outlook 2007 issues, you need to be something of a techie to circumvent some of these problems. Way too complicated for the average user that has other things to do besides become a full-time Outlook pro.

1 of 1 found the following review helpful:

3Clumsy to useFeb 06, 2010
I purchased this software package to put me into the new millennium. I am typically 5 years
behind the power curve when it comes to upgrading my computer stuff since it is an
out-of-(my)pocket expense. Being self employed, I have developed a philosophy over the years
of "if the code works (hardware too) and it gets the job done then why upgrade?"

I was and am still using Act after 18 years, version 6.o, and this is what I am comparing the
Microsoft product too. Act is a database program and 6.0 doesn't require a lot of CPU cycles. My
old Pentium III had more then enough power. Act is a database manager, with an integrated word
processor and email POP3 system. The word processor is simple and while it lacks a lot of the
features of a real word processor, it does integrate with the contact manager well and gets the job
done. It is ok when printing a letter to send, but it is in a non standard format and requires a pdf.
conversion if you want to email the document to someone who will actually need to read it.

The program allows for short notes while maintaining a simple activity log. It comes with a lot of
customizable templates. The contact window is well organized. Act is easy to work with. It is
easy to look up your contacts or a company, easy to address a letter, memo, or when you need to simply send
an email to someone. The documents will be pre-address when using the Act templates. These pull the required data from the data fields in the database and will fill out the required addresses. Not so with Microsoft Outlook 2007 with Business Contact Manager. It is easy to modify the contact fields when required. Act is easy to use when it comes to printing. It formats to all the off-the-shelf business stock forms such as labels, envelopes and address books. Note: I have been using this in conjunction with Act for Palm. The conduits work and data is exchanged with ease. No issues.

The Microsoft Outlook 2007 with Business Contact Manager appears to have been an email
program with a contact database capabilities added in. Though it looks to be more powerful it
takes a lot more CPU cycles. I am now running a Pentium 4, hyper threading enabled, 3Ghz with
1G of ram and it is taxing the processor. You can run Microsoft office from the program by
opening the formatted document, but again more CPU cycles and it is slow. Also the program
has been crashing on occasion. I have found that you have to show some patience, at least on my system, and wait for the email program to respond when deleting messages in the junk email folder and moving to the inbox folder.
Otherwise the program crashes.

The Microsoft product does link to some web-base email systems and will move data between them.
Hence you can set your email to forward your messages to a web-base system like Microsoft Live
(hotmail), and it will pull the messages from their server into your local system running Outlook
2007 with Business Contact Manager.

When navigating through the screens, or from email to contacts etc taxes the system. Also it
doesn't appear to have the same flexibility in regards to manipulating the data in the database, as
Act did. Hence some of the reports I need to run and were automated with Act will have to be posted manually.

Extra Steps and Extra Work.

It does associate contacts with documents and activities, but not in the way I am use too,
so I am still getting use to it.

In regards to the conduits for my Palm PDA. Outlook 2007 with Business Contact Manager required Companion Link Pro ($99.00 software package.) per Microsoft, to talk to my older Palm (Sony Clie)and it doesn't sync or show the email per the software documentation. It just shows the contact info with some notes. So I am working around
this also.

On the upside a lot of my customers use this product so I can use some of the features like the
calendar, and it will integrate with their system when it comes to coordinating meetings,
conference calls etc.








2Thoroughly disgusted with the support on this productJan 07, 2010
Because of some high reviews on this product, I chose it. A month and a half later, I wish I had not purchased this product for a few reasons.

First let me say that I'm running Outlook BCM 2007. It's installed on a Windows 7 operating system. The installation and initial set up was without a hitch. I had been using it without much trouble. Now that I've had my first big problem (the BCM module will not open), I've learned the hard way that I made a big mistake going with Microsoft.

I had some trouble with the backup function and used the help function to figure that out. It worked twice. I must have done something wrong because it now is not appearing. Furthermore, when I try to open BCM inside Outlook, it gives me an error message that does not appear in their help online options/search. So I decided to contact their help department. I was offered support via a number of avenues, all of them for a fee. The least expensive fee was $99. Now from what I can tell, I have not damaged the product in any way, and it's not functioning properly within 60 days of purchase. And I now have to pay $99 each time I want tech support? So I will probably uninstall this product and offer it to some other sucker.

In the meantime, let me say that the internal training and how-to support that comes with this product does not really help one understand how to operate the product in a way that supports regular business activity. For example, it's not easy to figure out how to add a v-card to a business email. It can take awhile to configure that and then to send that to people for the first time. This is such a basic thing that I was amazed at how little assistance is provided for a typical business user. Further the dis-integration of activity into unrelated files can happen very quickly unless you are well-versed in the overall architecture of the software's internal operation (which I was not at first).

If I were to assess this product based on the customer support being neutral, I would give it a 3 star. With the support they offer now, a 2 star is really generous on my part. I recommend you shop for just about anything else to serve your needs.

 
 
 
 
 
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